Integrating with Other Returns Portals

Integrating alongside your other Return Portals e.g. Loop, ReturnGo etc

Compatibility with Other Returns Portals

• Simultaneous Use: Brands can use Try with Mirra alongside other returns portals without any conflict. Our platform is designed to complement, not replace, your existing returns management solutions.
• Dedicated TBYB Returns Portal: Try with Mirra provides a dedicated portal that is specifically optimized for handling the nuances of TBYB orders. This ensures that customers have a tailored experience that simplifies deciding what to keep and what to return.

Benefits of Using a Dedicated TBYB Portal

• Customized Customer Experience: The Try with Mirra portal is designed to address specific scenarios unique to TBYB services, such as requesting returns and exchanges, and capturing authorization holds.
• Enhanced Operational Efficiency: By segregating TBYB returns through our dedicated portal, brands can streamline their operations and reduce the complexity of managing different types of returns simultaneously.

How to Integrate with Try with Mirra

• Continue Using Existing Portals for Regular Orders: Maintain your setup with other returns portals like Loop or ReturnGo for non-TBYB orders. This helps preserve your established processes and customer service protocols. We recommend creating a rule to auto-reject orders with the order tag "Try with Mirra" with a message to complete their order in our dedicated portal. 
• Link Try with Mirra for TBYB Orders: Direct all TBYB-related returns to the Try with Mirra portal. This can be set up by redirecting customers through specific links or instructions provided exclusively for TBYB orders.

Customer Communication Strategy

• Clear Instructions: Ensure that customers are aware of which returns portal to use depending on their order type. This can be communicated through order confirmation emails, dedicated FAQ sections, and on the returns page of your website.
• Support and Guidance: Offer continuous support and clear guidance on how to use each returns portal effectively. This helps in maintaining a high level of customer satisfaction and trust.